How to Buy Hearing Aids Online in New Zealand Without Getting Burned
Over-the-counter hearing aids have made things cheaper. They have also made it easier to get ripped off. Here is what to check before you hand over your money, written by the New Zealand company that sells them.
Hearing aids have got cheaper in New Zealand. Over-the-counter devices you can buy online now cost a fraction of a clinic fitting, and for a lot of people with mild to moderate hearing difficulty they are enough.
The problem is what has come with that. Search for hearing aids online and you will find pages promising to cure tinnitus, countdown clocks that reset when you reload, prices struck out to look like a bargain, and no way to reach a human being if something goes wrong.
We are Revival Hearing. We sell over-the-counter hearing aids from New Zealand. This page is our guide to buying online without getting burned, including the questions you should be asking us.
A private clinic fitting in New Zealand usually costs several thousand dollars. Over-the-counter devices are a lower cost option for mild to moderate hearing difficulty.
Revival Hearing is New Zealand owned and operated. There is no call centre. When you email revivalhearingnz@gmail.com, a real person on our New Zealand team reads it and replies.
Stock is held in New Zealand and posted from here, so delivery takes days rather than weeks. Returns come back to a New Zealand address.
The One is $199. The Plus is $299 and adds Bluetooth for calls and audio. For comparison, a private clinic fitting in New Zealand often runs to around $4,800 for a pair. That is a different service, with testing, fitting and follow up appointments included, and for some people it is the right choice.
Choose the Revival Hearing model that fits your life.
The One starts at $199. The Plus starts at $299. Both include free tracked NZ shipping and a 30-day money-back guarantee.
What to Watch Out For When You Buy Online
Ask what a device actually does. Amplification and background noise reduction, nothing more.
Here is what we would check before buying any hearing aid online.
Health claims. If a seller says a device treats, cures or stops tinnitus, or any other medical condition, walk away. An over-the-counter hearing aid amplifies sound and reduces background noise. That is the whole job. Ours are no different.
Where it ships from. A low price is not a bargain if the parcel takes six weeks to arrive from overseas and the return address is in another country.
Manufactured tension. Countdown clocks, only two left warnings and a struck out price sitting next to the real one are sales tricks. If the offer is genuine it will still be there tomorrow.
Contact details. Look for an email address that a person answers. Send a question before you order and see whether anyone replies.
Your rights. In New Zealand the Consumer Guarantees Act applies to what you buy. A seller who cannot explain their returns terms in plain words is not a seller worth trusting.
Hearing aids amplify sound and cut background noise. Be careful of anyone claiming more than that.
Two models, and the difference between them
The One is $199 and covers the basics well. The Plus is $299 and adds Bluetooth, so you can take calls and stream audio straight to the device. Bluetooth is on The Plus only.
Shop The One, $199
The point is following the people at the table. Nothing more dramatic than that.
We would rather be straight about the limits. Revival Hearing devices are over-the-counter hearing aids. They suit mild to moderate hearing difficulty, the sort where you follow most of a conversation but lose words in a busy room, or turn the television up further than you used to.
They are not for severe hearing loss. If your hearing dropped suddenly, if it is much worse in one ear, or if you have pain, discharge or dizziness, see your GP or a qualified audiologist first. A device bought online is not a substitute for that.
If you are somewhere in between and unsure, order and try. You have 30 days to send it back for a refund, a 12-month warranty, and free tracked shipping to your door.
Ask us anything before you order
Email revivalhearingnz@gmail.com and a real person on our New Zealand team will reply. Tell us what you struggle to hear and we will tell you honestly whether one of our devices is likely to help.
Shop Revival HearingThis is an advertorial published and paid for by Revival Hearing. It is not independent editorial. Revival Hearing devices are over-the-counter hearing aids intended to help with mild to moderate hearing difficulty. They are not a substitute for professional medical advice. If you have concerns about your hearing, please see your GP or a qualified audiologist.
